Hello, how can we help?
INSTRUCTION MANUALS
DO YOU NEED AN INSTRUCTION MANUAL?
To find the Instruction Manual for your product, search for the Model number for the product which is shown on the label under the product.
Please CLICK HERE
HELP NEEDED!
PLEASE CHECK THE "Knowledgebase" BEFORE CREATING A TICKET!
It may provide the answers you require! Thank you.
Please CLICK HERE
PRODUCT WARRANTY REGISTRATION
REGISTER YOUR EXTENDED WARRANTY HERE!
If your product came with a Manufacturers Extended Warranty card for either 2 Years, 3 Years or 5 Years extended warranty, then please register here.
Please CLICK HERE!
Dont forget to provide the Model and Batch Number. You must also attach your Proof of Purchase using the "Choose File" buttons and it must be completed within 28 days of purchase. Thank You!
PROBLEMS USING THE ONLINE WARRANTY FORM?
If your computer/phone will not allow you to use this online form, then please download and print the form in the link below, complete in full and then post to Customer Services to be received within the 28 day period.
PRODUCT WARRANTY CLAIM
MAKE A CLAIM AGAINST YOUR WARRANTY!
To make a warranty claim you will need the warranty reference number (It will look like Q9E-FF23-XKER) that was sent in the original email or letter to you.
This reference is the ticket number which you will need to enter. (If lost, submit a new query ticket)
Please CLICK HERE!
Note: The first 12 months of the manufacturer's extended warranty is with the retailer / online seller.
CREATE AND SUBMIT A NEW QUERY TICKET
ASK US A QUESTION!
Please create a new ticket and provide as much detail as possible to ask Customer Services a question.
Note: The model number and batch number will help us resolve queries more efficiently, but if any fields are unknown, the please simply write unknown or N/A.
Please CLICK HERE!
VIEW OR REPY TO AN EXISTING TICKET
REPLY or VIEW A CURRENT QUERY!
To make reply or reopen an existing query ticket use the ticket reference from previous emails sent.
Note: It will be three sets of digits and will look like AX2-B23D-GHQW
